About Me

ITILv3-My Goals

May 2008 I completed the ITILĀ® v3 Foundation material and passed the EXIN ITILĀ® v3 Foundation exam. My goal is to complete all the Service Lifecycle Modules and obtain Master/Expert certifications.

The Service Lifecycle series is focused on each stage of the Lifecycle and syllabi are matched to each of the five core practice areas. A certificate exam is given for each module.

The Lifecycle modules are:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement
  • Each module of the Lifecycle series covers an introduction to the service Lifecycle, the principles, processes, functions and activities within that stage of the ITIL Service Management Lifecycle, along with technology and implementation considerations.

    ITILv3-My Thoughts